Shipping policy
Delivery Policy
This Delivery Policy explains how digital products and services purchased through PIXELCORE are delivered to customers.
PIXELCORE is operated by Trade Transformation Agency Limited, registered under the laws of Hong Kong with registration number 76623676, with its registered address at 604 Tower A, New Trade Plaza, 6 On Ping Street, Shatin, N.T., Hong Kong.
Digital Delivery
All products and services offered through PIXELCORE are provided electronically. We do not provide physical shipping or delivery.
After your payment has been successfully processed, access to the purchased digital product, service, or related materials will be provided electronically through one or more of the following methods:
- email;
- customer account;
- website access;
- digital download link;
- online platform access;
- another digital method specified at checkout or in the order confirmation.
Delivery Time
In most cases, digital access or delivery confirmation is provided shortly after successful payment confirmation.
Depending on the type of product or service purchased, delivery may take additional time if manual processing, account setup, verification, or service activation is required.
If you do not receive access, delivery confirmation, or further instructions after placing your order, please contact us at:
No Physical Shipping
Since all products and services are delivered electronically, no physical products will be shipped to you.
Shipping fees, customs fees, import duties, and physical delivery charges do not apply unless expressly stated otherwise before purchase.
Incorrect or Missing Delivery Information
You are responsible for providing accurate contact and account information when placing an order.
If the email address or other delivery information you provide is incorrect, this may delay delivery of your digital product or service.
If you believe you entered incorrect information, please contact us as soon as possible at:
Technical Issues
If you experience any technical issue accessing your purchased digital product or service, please contact us at:
We will review the issue and provide assistance, replacement access, or further instructions where appropriate.
Contact Information
For any questions regarding delivery, please contact us at:
Trade Transformation Agency Limited
604 Tower A, New Trade Plaza, 6 On Ping Street, Shatin, N.T., Hong Kong
Email: support@pixelcore.online